Shipping Policy
Shipping Method
We offer Standard Shipping and Expedited Shipping for all eligible orders.
We stock lenses in both U.S. and Hong Kong warehouses. We follow the proximity rule and ship orders if the items are in stock in the warehouse nearest to the customers.
We appreciate your patience and remain committed to delivering your orders as soon as possible.
⚠️ For all customers who make order(s) after January 19th, the shipment of items stocked in our Hong Kong warehouse will be deferred until January 27th due to the public holiday.
For U.S. CustomersShipping from the U.S. warehouse usually takes 3-7 days to arrive at the doorstep.
Shipping from the Hong Kong warehouse typically takes 5-7 days by Expedited Shipping and 10-15 days by Standard Shipping to deliver.
Check the list of colors stocked in the U.S. warehouse:
For colored contacts: https://twinklens.com/collections/cosmetic-us
For cosplay contacts: https://twinklens.com/collections/costume-us
Note: When your order contains items that are in both U.S. and Hongkong warehouses, it will be split and the contained items will be shipped from the two warehouses accordingly.
For International Customers
- Standard Shipping by global mail usually takes 10 ~ 15 days en route, and your order is supposed to deliver 15 ~ 20 days upon its placement.
- Expedited Shipping cuts the en-route phase by half, you can expect to receive your order within 7 days after dispatch.
Shipping Fee
We offer FREE standard shipping worldwide for all orders totaling $16.00 or more, for orders of less than $16.00, we charge an amount of US$4.99 as the shipping fee.
